《21世纪高等职业教育双证教材(国际商务类):外贸英语口语(第3版)》为“21世纪高等职业教育规划教材双证系列（国际商务类）”之一。《21世纪高等职业教育双证教材(国际商务类):外贸英语口语(第3版)》可作为国际贸易、国际商务等经济类专业以及商务英语专业专业课的教材，也可作为从事国际贸易工作的在职人员业务培训教材。

Unit 1 Establishment of Business Relations
Business Profile
Situational Dialogue
Data Bank
Career Skills: Explaining Your Job
Text Bank: Relationship in Business
Unit 2 Trade Fair
Business Profile
Situational Dialogue
Data Bank
Career Skills: On-site Service
Text Bank: Prepare Your Trade Show Display
Unit 3 Company Introduction
Business Profile
Situational Dialogue
Data Bank
Career Skills: Describing Graphs
Text Bank: Introducing Your Company
Unit 4 A Factory Tour
Business Profile
Situational Dialogue
Data Bank
Career Skills: Entertaining Clients
Text Bank: Business Entertaining Skills
Unit 5 Product Introduction
Business Profile
Situational Dialogue
Data Bank
Career Skills: Promotion Activity
Text Bank: Personal Selling
Unit 6 Inquiries and Offers
Business Profile
Situational Dialogue
Data Bank
Career Skills: Giving Numbers
Text Bank: Writing a Business Letter
Unit 7 Counter-offer
Business Profile
Situational Dialogue
Data Bank
Career Skills: Making Negotiation
Text Bank: Barriers to Successful Negotiation
Unit 8 Acceptance and Order
Business Profile
Situational Dialogue
Data Bank
Career Skills: Getting Things Done on Time
Text Bank: How to Get Things Done
Unit 9 Packing
Business Profile
Situational Dialogue
Data Bank
Career Skills: Making a Case
Text Bank: Packing Charge
Unit 10 Shipment
Business Profile
Situational Dialogue
Data Bank
Career Skills: Considering Alternatives
Text Bank: Shipment Advice
Unit 11 Insurance
Business Profile
Situational Dialogue
Data Bank
Career Skills: Showing Cause and Effect
Text Bank.Cargo Insurance
Unit 12 Payment
Business Profile
Situational Dialogue
Data Bank
Career Skills: Making and Responding to Suggestions
Text Bank: Methods of Payment
Unit 13 Contracts
Business Profile
Situational Dialogue
Data Bank
Career Skills: Concluding the Deal
Text Bank: Business Contracts
Unit 14 Commodity Inspection
Business Profile
Situational Dialogue
Data Bank
Career Skills: Giving Reasons
Text Bank: CCIB and Inspection
Unit 15 Complaints & Claims
Business Profile
Situational Dialogue
Data Bank
Career Skills: Expressing Arguments
Text Bank: Dealing with Complaints
Unit 16 Arbitration
Business Profile
Situational Dialogue
Data Bank
Career Skills: Making Recommendations
Text Bank: ICC and Arbitration
Unit 17 Agency
Business Profile
Situational Dialogue
Data Bank
Career Skills: Making Arrangements
Text Bank: Types of the Agents
Appendix
Appendix A: 国际商务英语口语应试指导
Appendix B: 国际商务英语模拟试题
Appendix C: 常用外贸缩略语
Appendix D: Tape scripts
参考文献