进入21世纪，尤其是2008年北京奥运会与2010年上海市41届博览会的成功举办之后，我国的旅游业发展势不可挡，由此引发了酒店从业人员需求量日益增多。与此同时，酒店餐饮业对员工的综合素质与专业操作能力的要求也越来越高。近年来，编者通过对酒店从业人员，特别是对酒店业务部门经理的调研走访，了解到高职高专旅游和酒店专业的毕业生业已成为旅游服务从业大军的骨干力量。为使学生在学习本教材后即能达到实际业务部门的上岗水平，实现毕业与就业的零过渡，我们组织了具有丰富的实践与教学经验，且在酒店从事过管理工作，具备实战经验的教师，参考与借鉴众多国内酒店业的成功经验，改革并建设了本教材。

Part A Position Descriptions
Subject One Duties & Responsibilities3
Module 1 Bar Server Duties3
Module 2 Bartender Duties5
Module 3 Bar Manager Duties7
Learning More9
Students’ Activities11
Subject Two Personal Qualities13
Module 1 Bar Server Qualities13
Module 2 Bartender Qualities15
Module 3 Bar Manager Qualities17
Learning More19
Students’ Activities21
Part B Basic Knowledge
Subject One Introduction25
Module 1 Basics of Beverage25
Module 2 Basics of Bar28
Learning More29
Students’ Activities30
Subject Two Knowledge of Beverage33
Module 1 Aperitif34
Module 2 Wine35
Module 3 Champagne37
Module 4 Digestif39
Module 5 Beer41
Module 6 Cocktail43
Module 7 Coffee46
Learning More48
Students’ Activities50
Part C Bar Service
Subject One Bar Preparation53
Module 1 Bar Machines54
Module 2 Bartender Tools56
Module 3 Glassware59
Module 4 Cleaning Glassware62
Module 5 Opening Tasks63
Learning More65
Students’ Activities65
Subject Two Bar Service67
Module 1 Taking Order67
Module 2 Beer Service69
Module 3 Wine Service71
Module 4 Champagne Service73
Module 5 Coffee Service74
Module 6 Payment Service76
Module 7 Handling Complaints77
Learning More79
Students’ Activities81
Part D Bartender Skills
Subject One Cutting & Preparing Garnishes85
Module 1 Orange Garnishes86
Module 2 Lime Garnishes88
Module 3 Pineapple Garnishes90
Module 4 Lemon Garnishes92
Module 5 Flavor Rims93
Learning More95
Students’ Activities98
Subject Two Mixing Cocktails99
Module 1 Blending100
Module 2 Stirring104
Module 3 Shaking107
Module 4 Layering112
Learning More116
Students’ Activities116
Vocabulary119
References132